Refund policy
RETURNS
Our return policy lasts 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We require a receipt or proof of purchase in order to accept a return.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If the refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, kindly check your bank account again.
If nothing, contact your credit card company, it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@vetermodels.online

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contacts

E-mail: 4vetermodels@gmail.com
Phone: +380982594416
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Contacts:

Delivery time from 7 to 12 days.
Expedited delivery 3-5 days.
Price – 7 USD. USA

Working hours
mon - fri from 9:00 a.m. - 6:00 p.m.
sat - sun off

© 2021 Veter Models
Wood & plastic Mechanical models
Alekseev Andrey Yurievich